CartikaHosting White Label Reseller Hosting solution is available as an Add On service to all Customers utilizing the following solutions: Ultimate Reseller Hosting, VDC, H-Sphere SSE Dedicated, Dedicated Cluster or High Availability Cluster

Private Label End User Support

• Ticket Support answered from This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , completely private labelled to your company
• Your phones will announce your company name to your clients and our staff will answer as "thank you for calling YOUR COMPANY NAME"
• Utilize your own Toll Free Phone Number and simply forward to thephone  number we have allocated on our system for your company or we can provide you a Toll Free Number if required
• Platinum Level Support - No outsourced agents, no third parties.  All of our support staff are in house representatives based in the US or Canada.
• 100% automated system including account provisioning, invoicing, payments, etc.  Simply add your merchant gateway and/or paypal address and or email invoices for those customers paying by cheque

Pricing

• $299 Set Up (includes provisioning your company on our phone system, professional voice recording for your company greeting on our phone system, setting up your unique phone number on our system, setting up and configuring your support email address in our helpdesk)
• $2/account/month for support
• $0.50/account/month for billing
• $0.50/account/month for sales
• (Must be Purchased in Blocks of 100 Accounts and Support MUST be purchased.  Billing and/or Sales staff can only be added in addition to Support staff)
• Telephone Staff available M-F 9am to 7pm EST.  eMail (ticket) support is 24x7
• Price includes VoIP line to be used for incoming calls and for outgoing calls by our staff to your clients as required
• Toll Free line can be provided at $5 month + $0.06/min for calls from anywhere in North America.  Alternatively, a client can forward their existing Toll Free line to our system.